SHIPPING POLICY
NEUWBORNE THE LABEL SHIPS WORLDWIDE
At Neuwborne the Label, we are dedicated to ensuring your shopping experience is seamless and enjoyable. Kindly review our shipping policy below for smooth and efficient delivery.
Domestic Shipping - Australia-wide
Standard FREE | Express $9.95 AUD
International Shipping - New Zealand
Standard $15 AUD | Express $25 AUD
International Shipping - Rest of the World
Standard $25 AUD | Express $35 AUD
Please note: Individual taxes and duties may apply based on your country's import regulations. These additional charges are the customer's responsibility and are not included in the purchase price or shipping fees.
Customers are responsible for maintaining accurate and current personal information, including delivery address and contact details. Once an order is dispatched, address details cannot be altered. If an order is returned due to incorrect information, the customer will incur the standard postage rate for reshipment.
In case of any errors in your order details post-placement, promptly notify us via email at hello@neuwbornethelabel.com.au and we will try our best to rectify the issue before dispatching your order.
Neuwborne the Label is not liable for items once they have left our premises. We recommend selecting a delivery address where someone can sign for and receive the parcel, especially if you anticipate being unavailable during delivery hours.